Managing customer data is now a very expensive, complex process. This can be reduced by enabling customers and their agents to co-manage data. Doing so brings additional customer experience benefits creating a win-win scenario.
Smart digital receipts are a easy on-ramp for smart data; they are already points at which data and money change hands; and where the identities of each of the parties are established and known to each other.
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We in the DataPal team have been developing our core product for the last 12 months, and actively running our ’Simulator’ environment for 9. We’ve learned a lot along the way. In this post we summarise those learnings, and begin to point the way forward to the live product launch. The short video and visual sum up where are headed.
