A rising tide of complaints written with the help of AI is substantially increasing the workload of schools, local councils and other public bodies, the BBC has been told.

Chatbots can produce complex arguments, often quoting regulations or acts of Parliament, with documents running to dozens of pages long.

Government Targets Subscription Traps and Misleading Discounts in New Consumer Crackdown

The government has promised action against business practices that make it easy for consumers to sign up, but difficult to understand what they are agreeing to—or to leave. The proposed measures signal a broader move towards clearer terms, genuine choice and more accountable digital relationships.