Burnham vows crackdown on ‘rip-off’ business practices to ease cost of living
Government Targets Subscription Traps and Misleading Discounts in New Consumer Crackdown
The government has promised action against business practices that make it easy for consumers to sign up, but difficult to understand what they are agreeing to—or to leave. The proposed measures signal a broader move towards clearer terms, genuine choice and more accountable digital relationships.
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The problem
Consumers can be drawn in by inflated “was” prices, invented discounts and subscription journeys designed to make cancellation unnecessarily difficult. With around 155 million active subscriptions in the UK and an estimated £1.6 billion spent annually on unwanted services, unclear terms and hidden catches are creating significant financial harm and further weakening trust between people and businesses.
The solution
New rules will demand clearer information, renewal reminders, cooling-off periods and simpler cancellation. DataPal can help businesses go further by making the terms of a relationship transparent, machine-readable and verifiable from the outset. Through permissioned agreements and auditable records, individuals (and their AI assistants) could understand, manage or withdraw from subscriptions more easily, while responsible organisations demonstrate that meaningful choice and accountability are built into every customer relationship.
If you would like to find out more, arrange a Proof of Concept (PoC) or discovery session for your business then please contact us.

